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We're Looking for a skilled Social Insurance Specialist Claims Specialist Bilingual Direct Hire in the Social Security Administration based in Wichita Falls, Texas. Read through the job description to see if it matches your current experience.
The Successful Applicant
All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify you must have: GS5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) review problems to identify significant factors gather pertinent data and recognize solutions 2) plan and organize work and 3) communicate effectively orally and in writing. An example of qualifying experience include reviewing explaining applying or interpreting rules regulation or policies. GS7: One (1) year of specialized experience at the GS5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g. retirement disability public aid insurance taxes etc.) (2) adjudicate authorize or reconsider claims (3) explain benefit (e.g. retirement disability public aid insurance taxes etc.) entitlements or requirements to the general public (4) evaluate benefit (e.g. retirement disability public aid insurance taxes etc.) program operations to assess the integrity and quality or (5) interpret benefit (e.g. retirement disability public aid insurance taxes etc.) program requirements to formulate policies procedures or guidelines. Note: Parttime work is prorated in crediting experience (e.g. if you work 20 hours per week for a 12month period) you will be credited with 6 months of experience. SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations which might be encountered on the job in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech ability to listen ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview you will not qualify for the job. Panel interviews may be conducted via video conferencing software if technically feasible. NOTE: Previous Meet and Deal results are not valid for this vacancy announcement you will be required to complete the CAIP assessment. BILINGUAL CERTIFICATION INTERVIEW: Applicants must have the ability to fluently speak and understand both English and Spanish/Vietnamese/Navajo/Hmong/Chinese/Korean. Applicants will be required to pass an interview designed to assess possession of this ability.
What’s on Offer
The role offers excellent opportunities for top performers to further develop their competencies as a social worker and improving the lives of people.