Social Insurance Specialist Claims Specialist

We're Looking for a skilled Social Insurance Specialist Claims Specialist in the Social Security Administration based in Pekin, Illinois. Read through the job description to see if it matches your current experience.

The Successful Applicant

GS5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) analyze problems identify significant factors gather pertinent data and recognize solutions 2) plan and organize work 3) communicate effectively orally and in writing and 4) use online technology and automation tools. Examples of qualifying experience include analyzing explaining applying or interpreting laws rules regulation or policies. GS7: Fiftytwo weeks of specialized experience at the GS5 grade level or equivalent in the federal service in 1) assisting individuals in establishing their entitlement to receive benefits 2) adjudicating authorizing or reconsidering claims 3) explaining benefit entitlements or requirements to the general public 4) evaluating benefit program operations to assess the integrity and quality or 5) interpreting benefit program requirements to formulate policies procedures or guidelines. Note: Parttime work is prorated in crediting experience (e.g. if you work 20 hours per week for a 12 month period you will be credited with 6 months of experience). COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations which might be encountered on the job in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech ability to listen ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview you will not qualify for the job. Panel interviews may be conducted via video conferencing software if technically feasible. NOTE: Previous Meet and Deal results are not valid for this vacancy announcement you will be required to complete the CAIP assessment.

What’s on Offer

The role offers excellent opportunities for top performers to further develop their competencies as a social worker and improving the lives of people.