Social Services Assistant Oa

We're Looking for a skilled Social Services Assistant Oa in the Air Force District Of Washington based in Joint Base Anacostia-Bolling, District of Columbia. Read through the job description to see if it matches your current experience.

The Successful Applicant

In order to qualify you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions Technical and Medical Support Positions Social Services Aid and Assistant Series 0186 SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS06 or equivalent in other pay systems. Examples of specialized experience includes Intensive knowledge of Exceptional Family Member Program (EFMP) rules operating policies practices and regulations to provide information/ basic counseling to EFMP clients about the programs services requirements and procedures. Knowledge of resource and referral sources to assist clients. Skill in interpersonal relations and in interviewing to gather pertinent factual information for planning indicated services to clients and to provide information about EFMP regulations policies and procedures. Ability to brief individuals and groups using effective oral and written communication. Knowledge of word processing automation software functions to support office operations and produce a variety of textual documents such as letters reports memos and form letters. NOTE: Your resume must support this response. OR EDUCATION: Successfully completed one full year of graduate level education obtained in an accredited college or university and demonstrates the knowledge skills and abilities necessary to do the work of a Social Services Assistant. NOTE: You must submit a copy of your transcripts with your application. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and specialized experience as described above may be used to qualify for this position. NOTE: You must submit a copy of your transcripts with your application. FEDERAL TIMEINGRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable timeingrade requirements to be considered eligible. One year at the GS06 level is required to meet the timeingrade requirements for the GS07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet timeingrade requirements. KNOWLEDGE SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge skills abilities and/or competencies in the following areas: 1. Knowledge of FMRC and EFMPM requirements enrollment criteria procedures and Facility Determination Inquiries. 2. Skill in effectively and tactfully interviewing clients needing FMRC and EFMPM services and the ability to collect evaluate and disseminate information. 3. Knowledge of basic medical terminology. 4. Must be able to work well with others in a team setting and to communicate effectively both orally and in writing to establish and maintain effective working relationships using tact and diplomacy to interact with individuals families and program support representatives. 5. Knowledge of general office administrative and clerical procedures to perform duties to include: maintaining office files/forms answering telephone ordering supplies distributing mail sending and answering electronic mail and correcting grammar spelling punctuation capitalization and format to accurately prepare and edit written documents and reports. A qualified typist is required. 6. Skill in using various computer software database spreadsheet word processing and network programs such as Microsoft Word Excel and PowerPoint. 7. Ability to plan organize work establish goals and objectives set priorities and meet suspenses. PARTTIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or parttime work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience including volunteer work done through National Service Programs (i.e. Peace Corps AmeriCorps) and other organizations (e.g. professional philanthropic religious spiritual community student and social). Volunteer work helps build critical competencies knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

What’s on Offer

The role offers excellent opportunities for top performers to further develop their competencies as a social worker and improving the lives of people.